How can we help?
When do reminders arrive?
Two weeks, one week and three days before each date (you can change this per date). They come by email, and as a phone notification if you turn that on under Me → Phone reminders.
Phone reminders aren’t showing up
Open Me → Phone reminders and tap Send me a test. If nothing pops up, check your iPhone’s Settings → Apps → Hintwell → Notifications and make sure Allow Notifications is on.
How do I sign in?
Type your email and we send you a 6-digit code. No password to remember.
Where do the gift links go?
To Amazon. Hintwell is an Amazon Associate, so we may earn a small commission when you buy through a link. It never changes your price, and Amazon doesn’t tell us who you are.
Who can see my people and ideas?
Your people, hints, budgets, and gift ideas stay on your account. A circle sees the dates you choose to share, and members’ names. “What I like” (taste, sizes, about-me, wishlist, and loved or not-for-me gift names) is shared only while that switch is on — it starts off. A circle’s owner can turn on a leaderboard of names and points. See our privacy promise.
How do I get a copy of my data?
Open Me and tap Download my data. For a privacy request, email hello@hintwell.app. The form below works too.
How do I delete my account?
Go to Me, scroll to the bottom and tap Delete my account. Everything is removed right away.
Made with care by Alex, the person behind Hintwell. 🎁